0 users would recommend it
0 users wouldn’t recommend it
Instarem is based in Singapore and has been operating on the market since 2014. The company focuses on providing affordable international digital payments. Currently, they are developing the services heavily on the Asian market, connecting together Europe or USA with India, Hong Kong, or Malaysia.
If you want to send money overseas, you can order and handle the whole transfer conveniently online. You just need to sign up on the site, pass the verification, and then you can make international transactions wherever you are, as there is also a well-designed mobile app.
On average, the fees range from 0.25% to 1%. However, the exact rates vary from country to country.
Sending 1000EUR to India with a Debit Card payment would cost around 6EUR in fees, while on the other hand sending for example 1000USD to Philippines using InstaReM USA international transfer and paying for it via a bank wire would be free of charge in that case.
You can calculate the exact expenses using a convenient tool on Instarem webpage.
While many similar companies round up or put additional fees to exchange rates, Instarem wants to remain transparent with their conversions and provide Mid-Market rates with no margins added. The rates are sourced directly from Reuters.
They are doing a campaign of “Exposing the Zero Fee Myth” among money transfer companies, as they write:
“Many Banks and Money Transfer Operators (MTOs) claim to charge Zero Fees to their customers for overseas money transfers. In a research, we have found that such institutions add margins to their FX rates, and 'other charges,' unknown to their customers.”
There are both minimum and maximum limits to send using Instarem. However, they vary from country to country. In the USA, you need to send at least $50, but no more than $1500 in a single transaction. For Europe, the minimum amount is 200EUR, and there is no upper limit after you pass the necessary verification.
To make international online money transfers, you need to register an account.
Visit the Instarem website and fill out all of the needed account information. There is also an option to connect via Facebook or Google account.
As with any other legal financial services you need to provide your information and upload images of your ID for the identity verification. You need to scan it, or you can simply take photos with your smartphone and upload it to their site. Sometimes, you have to take a photo of you holding the documents so that they know it’s really you. The process is very similar to a regular bank registration, but in that case, it all happens online.
The company does its best to remain as transparent as possible. There is also an increased amount of verification, which ensures that the money will reach the right person.
It’s worth noting that Instarem has partnered with a blockchain and finance-focused company Ripple to provide faster and more secure money transfers in the Asian region. In the official announcement, one can read that:
“RippleNet is Ripple’s global network of banks and other financial institutions which provides real-time messaging, clearing, and settlement of financial transactions. The new partnership will allow RippleNet to offer their corporate and SME customers quick and hassle-free payouts to severala number of destinations in the region.”
Blockchain is known for its secure encryption, security, and fast transfers. Therefore, partnership with this company can significantly increase the quality of InstaReM services when they implement Ripple’s technology.
The company has easily secured funds and investments throughout the years. Recently, they have gathered an additional $41 million for global extension of their operations.
They have won multiple awards and were recognized among the best technological companies in Singapore, but also Hong Kong or Mumbai.
The majority of people are successfully sending money via Instarem. Reviews are, in most cases, positive and praise, especially the final costs of the transaction and exchange rates.
“Instarem rate is really good compared to any bank for overseas transfer.” ~ Malay on Trustpilot
“Overall good experience with Instarem, slight hiccup occurred along the way, but the matter was promptly resolved by the helpful country manager. Best rates in town. Highly recommended.” ~ Junjie on SiteJabber
When it comes to the negative comments, most of them aren’t detailed or consistent. Some people complain about the tedious verification process, where the company asks you for personal information and lots of documentation. One common downside seems to be the transaction time, as in many cases, it is delayed for one or other reason.
“Cannot depend on InstaRem for urgent transfer. Stay away unless you are not looking to get funds urgently. they will get it transferred in their own sweet time and own sweet way. They will take your money and then refuse to credit the India Account unless you provide them with months of account transaction data and salary slips etc.” ~ complains Kuldip in his TrustPilot review of Instarem services
After researching customers' reviews, one can easily say that the support and supervisors at Instarem are helpful and efficiently solve any potential transfer problems. You can reach them via phone call or through email. The contact information is transparently provided on the website.
There is also a well-developed help section, which answers most of the fundamental questions like “How do I create an account with InstaReM?”, "How much fees does InstaReM charge?” or “To which countries can you send money using InstaReM?” just to name a few. In most cases, users should easily find answers and solutions for their issues.
Instarem provides very attractive exchange rates, and the final costs of an international money transfer are one of the cheapest on the market. However, they are not available in all of the countries, but support the biggest and most popular destinations. The site and mobile app are designed very well, which makes it easy to order payment online. According to the customers, the support is very helpful, and the potential drawbacks are connected with the transfer time, as sometimes it is delayed.
No comments yet